When an order has been placed, we send it to our warehouses within an hour.
Our objective is to deliver your order as quickly as possible. We have a limited window of time to process any modifications you would like to make to your order, so we urge you to get in touch right away so we can do our best to handle them.
To do this use:
website contact form (select cancel recent order) or
email: returns@granitestone.zendesk.com
Please note:
After an order has been placed, we cannot guarantee that we will be able to cancel or alter it. If we can't catch it before it ships, we will try our utmost to accommodate these adjustments or help set up a suitable return or exchange.
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