Skip to main content
Submit a request
Sign in
Sign in
Submit a request
Granitestone
Orders, Returns and Shipping Info
Orders, Returns and Shipping Info
Order Help
Can I cancel my granitestone.com order?
Why was my order was canceled?
Why didn't I receive all of my Granitestone.com order?
Returns
Requesting Returns for Granitestone.com purchases
Returns for purchases made on 3rd party retailers like Amazon, Walmart, Belk, Wayfair, Ebay or other webistes.
Returns for "As Seen on TV" Purchases
Payment Help
When do my ShopPay installment payments get processed?
Shipping & Delivery
I need to change my shipping or delivery address.
What is the shipping policy?
I purchased from granitestone.com. Where is my order?
As Seen on TV Websites
I ordered from a TV commercial phone number or website.